Privacy Policy

Last updated: September 2026

Welcome to adrianaramirezod.com. Your privacy is important to us. This Privacy Policy explains how Dr. Adriana Ramirez collects, uses, protects, and discloses information when you visit our website, submit an inquiry, request a consultation, or use our dental services.

1. Information We Collect

We may collect the following types of information:

Personal information, including your name, email address, and phone number.

Dental or treatment-related information that you voluntarily provide when requesting a consultation or treatment evaluation.

Photographs, dental images, or other information voluntarily submitted for the purpose of evaluating your smile or potential treatment.

Appointment and consultation information.

Payment-related information for deposits or treatment reservations, which may be processed securely through third-party payment providers.

Technical information such as your IP address, browser type, device information, website activity, and cookies.

2. How We Use Your Information

We may use your information to:

Contact you regarding consultations, porcelain veneers, smile design, or other dental inquiries.

Evaluate your inquiry and provide information about potential treatment options.

Schedule consultations, appointments, and treatment dates.

Communicate with you before, during, and after your treatment process.

Process deposits and confirm treatment reservations.

Provide information related to your dental treatment and, when applicable, your visit to Colombia.

Improve our website, services, marketing, and overall patient experience.

Comply with applicable legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve the user experience, measure advertising performance, and support marketing activities.

These technologies may collect information about your device, browser, interactions with our website, and the pages you visit.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Data Protection

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Third-Party Services

We may use third-party service providers to support our operations, including:

Customer relationship management (CRM) platforms

Website and hosting providers

Appointment and communication platforms

Payment processors

Analytics services

Advertising and marketing platforms

These third parties may process information on our behalf according to their respective privacy practices and applicable data protection requirements.

6. International Patients & Data Processing

Dr. Adriana Ramirez provides dental services in Colombia and may serve patients traveling internationally for treatment.

By submitting information through this website, you acknowledge that your information may be transferred to, stored, or processed in Colombia and in other countries where our technology or service providers operate.

Different countries may have different data protection laws and standards.

7. Communications

By voluntarily submitting your contact information through our website, you may receive communications regarding your inquiry, consultation, appointment, or requested dental services.

Depending on the information and consent you provide, communications may occur through phone, email, SMS, WhatsApp, or other communication channels.

You may request to stop receiving marketing communications at any time.

8. Your Rights

Subject to applicable law, you may request to:

Access the personal information we maintain about you.

Correct or update inaccurate information.

Request deletion of your personal information.

Withdraw certain communications or marketing consent.

Ask questions about how your information is processed.

Requests may be submitted through the contact information available on our website.

9. Dental & Medical Information

Information submitted through this website, including photographs or descriptions of your dental condition, is intended to help our team understand your inquiry.

Submitting information through the website does not establish a dentist-patient relationship and does not constitute a definitive dental diagnosis or treatment plan.

A final diagnosis and treatment recommendation may require an appropriate professional evaluation, clinical examination, diagnostic imaging, or other necessary assessments.

10. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without the authorization of a parent or legal guardian when such authorization is required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or applicable requirements.

Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact Dr. Adriana Ramirez's team through the contact options available on adrianaramirezod.com.